Frequently Asked Questions

Please call or message first. We run to appointment times so that nobody sits waiting, which means a walk-in may not be able to be seen. If you are in pain we will do our best to fit you in the same day.

A full examination of your teeth, gums and soft tissues, radiographs if needed, and a clear discussion of your treatment plan. Usually 30 to 45 minutes. Nothing is treated on the day unless you are in pain and want it dealt with.

We are at The Landmark, B1-107, on Pandit Dindayal Upadhyay Marg in Kudasan — on the first floor. A lift is available, and dedicated visitor parking is available in the basement of the complex. If you cannot find us, call and we will guide you in.

Yes, dedicated visitor parking is available in the basement of The Landmark complex. Lift access is also available directly up to our dental clinic on the first floor.

Any previous radiographs or dental records you have, a list of medicines you take, and details of medical conditions — particularly diabetes, heart conditions, blood thinners or allergies.

A first examination is usually 30 to 45 minutes. Treatment appointments vary; we will tell you the expected length when you book so you can plan around it.

Yes. Many people find it easier with a family member present, particularly for a first visit or when there is a longer plan to discuss.

Tell us when you book and we will set aside a longer first appointment with no treatment at all — just a look, a conversation and a plan. A great many adults have not been to a dentist in years, and nobody here will make you feel bad about it. You can also agree a hand signal to stop at any point.

Treatment is carried out under local anaesthetic where needed, ensuring a completely painless experience. Tell us at any point if you feel discomfort — we can top the anaesthetic up. Soreness for a day or two afterwards is normal for some treatments and we will guide you through aftercare.

Tell us before we start. Positioning, smaller sensors for radiographs, breathing through the nose and taking short breaks all help considerably. It is a common problem and it is manageable.

Yes. First visits from around the first birthday, and routine care, fluoride, sealants and fillings after that. The first appointment for a young child is usually just a look and a count of the teeth, so they leave willing to come back.

Instruments are cleaned and then sterilised in an autoclave between every patient. Items intended for single use are used once and discarded. If you would like to see how the instruments for your appointment were processed, ask and we will show you.

We use digital sensors, which need a lower dose than film, and we take radiographs only where there is a clinical reason to. If you are pregnant, tell us — we will avoid radiographs unless they are genuinely necessary.

Yes, and routine cleaning is particularly worth keeping up because gums become more prone to inflammation in pregnancy. Tell us you are pregnant and how far along. Non-urgent elective work is usually best left until after delivery; anything urgent should not be delayed.

Every six months suits most people. If you have gum disease, diabetes or you smoke, three to four monthly is usually more appropriate. We will tell you which applies to you.

A soft-bristled brush, manual or electric, used twice a day for two minutes with a fluoride toothpaste. Brand matters far less than technique and than cleaning between the teeth, which is the step most people skip.

No — bleeding is a sign of inflammation, and stopping cleaning makes it worse. Keep brushing gently and thoroughly, start cleaning between the teeth, and come and get it looked at. Early gum disease is completely reversible.

Professionally supervised whitening at appropriate concentrations is safe, though temporary sensitivity is common. The risk sits with unsupervised salon and over-the-counter products where the gums are not properly protected.